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Computers & Technology

The technology groups within the Education Commons offer a variety of resources and services to support academic and administrative activity, including the e-mail and electronic conferencing services.

 

Help Desk


The Help Desk is located inside the EC Computer Lab Complex on the 3rd floor of the main OISE/UT building at 252 Bloor Street West, room 3-320. Advisors can help with small problems of short duration in person at the Help Desk; by phone at ext. 2232; or by e-mail, to: advisor@oise.utoronto.ca.

Short-answer assistance is available by drop-in or by phone regarding: using supported hardware and software, dial-in connectivity, establishing e-mail accounts, computer lab print accounts. Click Here for more detailed information About the EC Help Desk.

Contacts:
Tony Gallina Senior Help Desk Advisor x 2621
Laura Meteer Help Desk Advisor x 2232
Alfredo Chow Help Desk Advisor x 2232 

 

Computer Technical Services (CTS)


The EC-CTS team is responsible for all personal computers, peripherals (including printers and scanners), central computers and networks for the Ontario Institute for Studies in Education of the University of Toronto.

This group provides maintenance of OISE/UT networks, central servers and desktop computers. Consultation on high-end hardware solutions is available by appointment. The EC maintains UNIX (SunSolaris, Linux), Mac, NT, and Novell networked environments.

Service Requests:
techserv@oise.utoronto.ca

Contacts:
Dick Combeer, Coordinator x 2751
Desktop Repair Services  (includes setup and repair) x 2255
Juli Mori, Sr. Desktop Computing Technician
Ron Arbuthnot, Desktop Computing Technician
Allan Revich, Desktop Computing Technician
Tony Pitoscia, Operations Assistant
 
Central Systems Administrators  
Bill Lechow
Patrick Hopewell
x 2218
x 2229

 

Technology Application Support (TAS)


The EC-TAS team is responsible for helping all members of the OISE/UT community use computers effectively and appropriately, particularly through software solutions. This includes productivity, educational, assessment, and communications software solutions.

This group provides consultative and training services in the area of general productivity applications, academic computing, and WWW publication. It also provides specialized services to persons with a disability.

Contacts:
Avi Hyman
Coordinator
Internet, UNIX, Desktop Publishing, Web Page Development x 2770
Clare Brett
Senior Research Officer
On-Line and Distance Education, Instructional Technology x 2596
Seeta Nyary
IT Analyst
Communications Design, Graphics, Desktop Publishing, Business Productivity Applications, Educational Software, Web Page Development x 2340
Jeanie Stewart
IT Analyst
Word Processing, File Conversions, Thesis Preparation, Style Guides, Conferencing & Newsmaster x 2334
Michael Rosenthal
IT Analyst
Internet, Web Page Development, Databases, Multimedia x 2733
Kara Low
Client Services Programmer
E-Mail Accounts, Lab Bookings, General Administrative Inquiries x 2763
     

 

Computers and Technology
General Reception & Administration
Room: 3-347, Tel: 923-6641  x 2763
Services include: EC general administration, workshop registration and computer lab bookings.


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