MODULE 2: NEEDS ASSESSMENT AND EVALUATION
This module explores the needs assessment process. Using a simple model, you
will learn the factors which affect peformance
and be able to develop a needs assessment strategy to fit a variety of
situations. You will explore a range of data collection tools, including organization audits, focus groups, nominal
group technique, surveys and interviews. Working in small groups, you
will have a chance to develop and practice these tools in the class and
receive feedback on these "live" applications. You will also learn how
these techniques can be used in the evaluation process.
MODULE 3: INSTRUCTIONAL DESIGN AND EVALUATION
In module 3 we follow a step-by-step process for designing training that is
relevant, efficient and based on adult learning principles. You will
practice writing learning objectives based on a task or competency analysis with subject matter experts. You
will also practice designing tests for learning objectives. You
will compare the benefits of different delivery methods such as job aids,
computer-based and classroom, select instructional methods and structure
the flow of a course. And you will learn how to validate and evaluate your training design.
MODULE 4: PRESENTATION DESIGN AND DELIVERY
Every time we are communicating, we have the opportunity to heighten the
effectiveness of our message. Whether communicating one-on-one or to a
larger group, whether to your co-workers or to a client, this module is
about optimising your impact. An equal emphasis is placed on the design
of your message, as well as the quality of your delivery. The design
work involves clarifying your purpose, setting behavioural objectives,
and experimenting with creative ways to generate your content. Attention
will also be paid to the appropriate and complimentary use of visual
aids. You will have a number of opportunities to practice your delivery,
some of which will be videotaped. Exchanging feedback amongst your
colleagues is a key element to this supportive and productive learning
environment.
MODULE 5: FACILITATION SKILLS
This module helps you to improve your facilitation skills, and thereby
greatly increase interest, learning, motivation and accountability among
the participants in your training program or work team. Learn about the
phases of group development and how to respond, how to deal with
conflict, how to listen and give feedback constructively, how to read the
symptoms of a group or training program in trouble and what to do about
it, and how to make it all fun. You will have an opportunity to practice
facilitation skills in a non-threatening and supportive environment.
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