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Computers & Technology
The technology groups within the Education Commons offer a variety of resources and services to support academic and administrative activity, including the e-mail and electronic conferencing services.
Help Desk
The Help Desk is located inside the EC Computer Lab Complex on the 3rd floor of the main OISE/UT building at 252 Bloor Street West, room 3-320. Advisors can help with small problems of short duration in person at the Help Desk; by phone at ext. 2232; or by e-mail, to: advisor@oise.utoronto.ca.Short-answer assistance is available by drop-in or by phone regarding: using supported hardware and software, dial-in connectivity, establishing e-mail accounts, computer lab print accounts. Click Here for more detailed information About the EC Help Desk.
Contacts:
Tony Gallina Senior Help Desk Advisor x 2621 Laura Meteer Help Desk Advisor x 2232 Alfredo Chow Help Desk Advisor x 2232
Computer Technical Services (CTS)
The EC-CTS team is responsible for all personal computers, peripherals (including printers and scanners), central computers and networks for the Ontario Institute for Studies in Education of the University of Toronto.This group provides maintenance of OISE/UT networks, central servers and desktop computers. Consultation on high-end hardware solutions is available by appointment. The EC maintains UNIX (SunSolaris, Linux), Mac, NT, and Novell networked environments.
Service Requests:
techserv@oise.utoronto.caContacts:
Dick Combeer, Coordinator x 2751 Desktop Repair Services (includes setup and repair) x 2255 Juli Mori, Sr. Desktop Computing Technician
Ron Arbuthnot, Desktop Computing Technician
Allan Revich, Desktop Computing Technician
Tony Pitoscia, Operations AssistantCentral Systems Administrators Bill Lechow
Patrick Hopewellx 2218
x 2229
Technology Application Support (TAS)
The EC-TAS team is responsible for helping all members of the OISE/UT community use computers effectively and appropriately, particularly through software solutions. This includes productivity, educational, assessment, and communications software solutions.This group provides consultative and training services in the area of general productivity applications, academic computing, and WWW publication. It also provides specialized services to persons with a disability.
Contacts:
Avi Hyman
CoordinatorInternet, UNIX, Desktop Publishing, Web Page Development x 2770 Clare Brett
Senior Research OfficerOn-Line and Distance Education, Instructional Technology x 2596 Seeta Nyary
IT AnalystCommunications Design, Graphics, Desktop Publishing, Business Productivity Applications, Educational Software, Web Page Development x 2340 Jeanie Stewart
IT AnalystWord Processing, File Conversions, Thesis Preparation, Style Guides, Conferencing & Newsmaster x 2334 Michael Rosenthal
IT AnalystInternet, Web Page Development, Databases, Multimedia x 2733 Kara Low
Client Services ProgrammerE-Mail Accounts, Lab Bookings, General Administrative Inquiries x 2763
Computers and Technology
General Reception & Administration
Room: 3-347, Tel: 923-6641 x 2763
Services include: EC general administration, workshop registration and computer lab bookings.
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